Services

MANTECO has a solid track record of successfully executed client projects. We manage our client’s projects on time, in budget and with the results they expect. Proven project management methodology paired with extensive experience of the ICT (Information and Communication Technology) business processes and the technologies involved are our strengths.

Selected experience:

Project Management:

- Programme Manager for a retail company. Business Process Reengineering of retail, logistics, HR and finance processes and ERP system implementation.

- Project management for a Sarbanes Oxley Act Section 404 compliance project at a listed blue chip company.

- Managed the merger of an ISP into its mother company.

- Technical project manager for IT projects in sales, billing and customer administration for Internet services.

- Led the project to co-ordinate supply chain management (SCM) across different business units in Europe for a telecommunication equipment manufacturer.

- Project manager for a media company’s implementation of an e-commerce IT platform.

- Project management for the implementation of an integrated customer relationship management (CRM) and billing system for a mobile communication service provider.

- Team leader for the implementation of a provisioning system for a US telco.

Business Process Reengineering:

- Interim Manager of the Revenue Management & Billing department consisting of 75 employees and CHF 17 million yearly budget at a cable company. Main responsibilities included reorganising the department, reengineering the business processes for order management, billing and collections as well as introducing new IT-systems for the handling of cable TV, broadband internet access and telephony services.

- Release manager for a business process reengineering and IT system integration project for a new billing solution for a wireline telecommunication provider.

- Leader of a development team for the business process design and implementation of an integrated customer care and billing system for broadband services at a US telco.

Consulting:

- Business Analyst for a telco company's business processes in logistics, billing, finance and controlling for a home networking services business unit. Reengineering of the business processes and integration in IT systems.

- Audit of a CHF 10 million IT project to implement new Business Support Systems (BSS) for order management, provisioning, mediation and billing at a cable company.

- Definition of market positioning, business model and IT strategy for a broadband network provider based on power line communications technology.





 
 
 
 
 
 
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